Austin Crew

We are here to help

Reach out to our real-human support team in Austin, Texas. Whether you have a question about tool-free assembly, shipping status, or warranty service, we respond within one business day.

Fast Answers

Common questions

Find quick solutions for our most common inquiries before you drop us a line.

Assembly
Shipping
Returns

12-minute tool-free setup

Fast Austin dispatch

45-day backyard trial

All tricycles arrive with clear picture guides and snap-together parts designed for stress-free assembly in under fifteen minutes.

Orders ship directly from our Texas warehouse within one business day. Free standard delivery on all trike orders over $119.

Take your time testing out the ride. We offer hassle-free 45-day returns on all unused tricycles in their original packaging.